Shipping Policy

1. Shipping Destination

We currently provide shipping services exclusively within the United States. All orders are processed and dispatched from our primary facility located in Jacksonville, Arkansas.

2. Fixed Shipping Rate

To keep our pricing transparent, we apply a flat shipping fee of $6,99 for all orders, regardless of the order value or the number of items purchased. There are no hidden handling fees added at checkout.

3. Shipping Carrier

We have partnered with FedEx to ensure your packages are handled with care and delivered promptly. By using a world-class carrier, we provide professional delivery standards for every customer.

4. Delivery Service Level

All orders are shipped via FedEx 2 Day service. This service is selected to balance speed and reliability, ensuring you receive your products in a timely manner after processing.

5. Order Processing Time

Orders are typically processed within 1–2 business days (Monday – Friday). Please note that orders placed on Sundays or public holidays will be processed on the following business day.

6. Estimated Delivery Time

Based on our FedEx 2 Day service, the total estimated time from order placement to delivery is generally 3–4 business days. This includes both our internal processing time and the carrier’s transit time.

7. Warehouse Location

All products are stocked and shipped directly from our warehouse at: 804 Clifton Cv, Jacksonville, AR 72076, United States.

8. Tracking Your Shipment

Once your order has been dispatched, you will receive a shipping confirmation email containing your FedEx tracking number. You can monitor your package’s progress directly on the FedEx official website.

9. Shipping Cancellations and Address Changes

If you need to change your shipping address or cancel an order, please contact us at support@greaternoidaland.com within 6 hours of placing the order. Once an order has entered the shipping process with FedEx, we cannot redirect or cancel it.

10. Delivery Issues (Lost or Damaged)

In the rare event that your package is lost in transit or arrives damaged, please notify us immediately. We will work directly with FedEx to investigate the issue and ensure a replacement or refund is issued promptly.

11. Business Hours for Shipping

Our shipping department operates during our standard support hours: Monday – Saturday: 8:00 AM – 7:00 PM (EST). Please note that while we process orders on Saturdays, FedEx delivery schedules may vary based on their local operations.

12. Contact Information

For any questions regarding your shipment, please reach out to our customer service team:

• Company: TIFFANY MICHELLE HAYCRAFT LLC
• Address: 804 Clifton Cv, Jacksonville, AR 72076, United States
• Email: support@greaternoidaland.com